Legal Information

299bad Terms & Conditions — Rules and Conditions for Using the Platform

Last updated: January 2025. Please read these Terms & Conditions carefully — they are directly related to your account and all transactions.

What You Need to Know Before Accessing the Platform

By registering at 299bad, you are automatically considered to have agreed to these Terms & Conditions. These Terms & Conditions have been prepared in compliance with applicable laws and regulations in Bangladesh. You must be 18 years of age or older and must be able to verify your identity. Each user may only create one account — if multiple accounts are found, 299bad reserves the right to suspend both accounts. Any fraudulent activity or provision of false information will result in the immediate closure of the account, and any remaining balance may be forfeited.

Account & Registration

Providing your correct name, date of birth, and mobile number during registration is mandatory. Withdrawals may be restricted until the verification process is complete. You are solely responsible for the security of your account. Avoid sharing your password with anyone, and notify our support team immediately if you notice any suspicious activity. Transferring or selling your account to a third party is strictly prohibited.

Deposit & Withdrawal Policy

All deposits and withdrawals are processed in Bangladeshi BDT (৳). Major mobile banking methods including bKash, Nagad, and Rocket are supported. Withdrawal requests are typically processed within 24 hours, though verification requirements may extend this timeframe. Withdrawals may be held if the wagering conditions attached to a bonus have not been met. We are legally obligated to report suspicious transactions to the relevant authorities as part of our anti-money laundering compliance.

Bonuses & Promotions

Each bonus offer has its own wagering requirements and validity period, which are detailed on the promotions page. Any attempt to claim the same bonus more than once will result in the offer being cancelled. Referral bonuses are applicable to new and verified users only. 299bad reserves the right to modify or cancel any promotional offer at any time without notice. Bonus funds cannot be withdrawn until the designated wagering requirements have been fully met.

Responsible Gaming

We believe gaming is an entertainment activity and should never be a source of financial stress. You can set deposit limits, session limits, and activate self-exclusion at any time. If you feel your gaming habits are getting out of control, please contact our support team immediately. Parents and guardians are advised to remain vigilant in preventing minors from opening accounts or accessing gameplay. For more information, please visit our Responsible Gaming page.

Betting Rules & General Code of Conduct

All bets at 299bad are settled based on official results, and in disputed cases the decision of the administration shall be considered final. The platform reserves the right to void winnings obtained from odds placed due to technical errors or incorrect pricing. If an account is suspected of involvement in any match-fixing or coordinated manipulation, it will be suspended pending investigation. Using automated bots or third-party software for betting is strictly prohibited. 299bad is committed to maintaining an honest, fair, and enjoyable environment on the platform and expects the same from every user.

Privacy & Data Usage

Personal information collected during registration is used solely for account management, verification, and customer support purposes. Your information is not sold or transferred to third parties, though we may be legally obligated to provide information to authorities when required by law. We use industry-standard encryption technology to keep your data secure. Cookies and user behavior analysis are used solely for the purpose of improving service quality. For more details about your data, please visit our Privacy Policy page.

Changes to Terms & Conditions and Their Validity

299bad reserves the right to update these Terms & Conditions at any time, and users will be notified of significant changes via their registered email or SMS. Continued use of the platform after any update will be considered acceptance of the revised terms. If any clause of these Terms & Conditions is deemed unenforceable, all remaining clauses will continue to be fully valid. Any disputes arising from these Terms & Conditions will be resolved in accordance with the rules of the applicable international licensing authority. If you have any questions about the Terms & Conditions, please contact our support team.

Frequently Asked Questions About the Terms & Conditions

You must be 18 years of age or older to open an account at 299bad. Your date of birth must be provided during registration, and you may be required to submit identification documents during verification. Allowing any underage individual to use your account is a direct violation of these Terms & Conditions. If any irregularity is found in age verification, the account will be permanently closed.

Each bonus comes with a specific wagering multiplier — for example, 10x means you must wager ten times the bonus amount. Funds earned from a bonus cannot be withdrawn before this requirement is met. Each offer has its own validity period, and the bonus will be cancelled if the conditions are not fulfilled within the specified timeframe. For more details, please visit the Promotions page.

If your account is suspended, please contact our customer support team directly and describe the issue. If the suspension is due to verification-related reasons, submitting the required documents will generally resolve it quickly. If the account was closed due to a Terms & Conditions violation, an appeal may be possible, though the final decision rests with the platform. For further assistance, visit our FAQ page.

You will be notified of significant changes via SMS to your registered mobile number or through in-app notifications. The date of any change will always be displayed at the top of this page. Visiting this page regularly will keep you up to date with the latest Terms & Conditions. Continued use of the platform after any changes constitutes automatic acceptance of the updated terms.

Have a Question? We're Here to Help

If anything in these Terms & Conditions is unclear, our support team is always here to help. Join 299bad today and enjoy responsibly.